A revolving staff door is not good for business and it’s not good for flight safety. This will continue to be the number one challenge...

The greatest risk to flight training safety originates from solo training flights, especially with student in the early phase of solo...

The Operations Manual should set out an organization chart of the administration of the school. This section then lists the key...

The Quality Assurance section of an Operations Manual should begin with a summation of how the quality assurance system is organized. If...

Ideally, an Operations Manual should begin with a statement that simply describes the procedures to be used for changing or amending the...

The quality of most North American flight schools is derived from three points of measure—the quality of its training operations, the...

A key ingredient for a successful Integrated Quality Assurance program is its web-based access and design. Here are some of the important...

At the core of an integrated quality assurance system is the corrective action hub, into which all findings are channeled, analyzed, and...

The demands of current date administration requires a continual undertaking at improving operational effectiveness and safety, and the...

Out of this tragedy will hopefully spring increased safety for passengers and aircraft, but decision-makers involved in designing the...